Privacy policy

Last updated: February 6, 2026

Privacy Policy

Kypro Distribution Inc. operates Kypro Wholesale and its online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated and secure shopping experience. Kypro Wholesale is powered by Shopify, which enables us to deliver the Services to you.

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy and agree to the practices described herein.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies you or can reasonably be linked to you. Personal information does not include information that has been anonymized or de-identified such that it cannot reasonably be linked to an individual.

Depending on how you interact with the Services, your location, and applicable laws, we may collect or process the following categories of personal information:

Contact Information

  • Name

  • Billing and shipping address

  • Email address

  • Telephone number

Financial Information

  • Credit card and debit card details

  • Financial account numbers

  • Payment information and confirmation details

  • Transaction details and payment method

Account Information

  • Username and password

  • Security questions

  • Account preferences and settings

Transaction Information

  • Items viewed, added to cart, wishlisted, purchased, returned, exchanged, or cancelled

  • Order history and transaction records

Communications

  • Information you provide when contacting customer support or communicating with us

Device and Technical Information

  • IP address

  • Browser type and device details

  • Network connection information

  • Unique identifiers

Usage Information

  • Information about how and when you interact with the Services

We may also create inferences based on the information above to improve and personalize your experience.

Sources of Personal Information

We may collect personal information from:

  • Directly from you, when you create an account, place an order, communicate with us, or otherwise provide information.

  • Automatically, through cookies and similar technologies when you use the Services.

  • Service providers, who process information on our behalf.

  • Business partners or third parties, as permitted by law.

How We Use Your Personal Information

Depending on your interaction with us, we may use your personal information for the following purposes:

1. Provide, Personalize, and Improve the Services

  • Process payments and fulfill orders

  • Manage accounts

  • Arrange shipping and facilitate returns or exchanges

  • Provide notifications related to your account or purchases

  • Recommend products and personalize your shopping experience

2. Marketing and Advertising

  • Send promotional communications via email, SMS, or mail

  • Display targeted advertisements based on your activity

  • Promote products and services relevant to your interests

You may opt out of marketing communications at any time using the unsubscribe link provided in our messages.

3. Security and Fraud Prevention

  • Authenticate user accounts

  • Detect and prevent fraudulent or malicious activity

  • Maintain secure payment processing

  • Protect our Services and users

You are responsible for maintaining the confidentiality of your account credentials.

4. Customer Support and Communication

  • Respond to inquiries

  • Provide assistance

  • Maintain our business relationship with you

5. Legal Compliance

  • Comply with applicable laws

  • Respond to lawful requests or legal processes

  • Enforce our terms and policies

  • Protect our legal rights

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

Service Providers

Including Shopify, payment processors, IT service providers, analytics providers, fulfillment and shipping companies, and customer support providers.

Marketing and Business Partners

We may share information to enable advertising and marketing services. These partners will use your information in accordance with their own privacy policies. Depending on your location, you may have the right to opt out of certain targeted advertising practices.

At Your Direction

When you request or consent to disclosure (e.g., social media integrations or shipping arrangements).

Corporate Affiliates

Within our corporate group as necessary.

Business Transactions

In connection with mergers, acquisitions, asset sales, or bankruptcy proceedings.

Legal Requirements

To comply with legal obligations, subpoenas, court orders, or similar requests, or to protect our rights and the rights of others.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services. Information submitted through our store may be transmitted to Shopify and third parties located in other jurisdictions.

We may use Shopify’s enhanced features, which incorporate data from interactions with our store and other merchants. In such cases, Shopify is responsible for processing related personal information and responding to applicable rights requests.

For more information, please review Shopify’s Consumer Privacy Policy at:
https://privacy.shopify.com/en

Third-Party Websites

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those sites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

The Services are not directed to children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

If you believe a child has provided us with personal information, please contact us so we can delete it.

Security and Retention

We implement reasonable safeguards to protect your personal information. However, no system can guarantee absolute security, and information transmitted online may not be fully secure.

We retain personal information only as long as necessary to:

  • Maintain your account

  • Provide Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights, including:

  • Right of Access – Request access to your personal information

  • Right to Deletion – Request deletion of your personal information

  • Right to Correction – Request correction of inaccurate information

  • Right to Portability – Request a copy of your information or transfer to a third party

  • Right to Opt-Out of Marketing – Unsubscribe from promotional communications

These rights may be subject to legal limitations. We may verify your identity before processing requests.

We will not discriminate against you for exercising your privacy rights.

International Transfers

Your personal information may be transferred, stored, or processed outside your country of residence.

Where required, we rely on recognized transfer mechanisms such as Standard Contractual Clauses or equivalent safeguards to ensure adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info@kypro.ca
Address: 1451 Sandhill Drive, Hamilton, ON, L9G 4V5, Canada